Privacy Policy

Introduction

DojaPay, hereinafter referred to as “we, us or our” for the purpose of this policy, is an online and offline payment platform for SMEs, Startups, and Innovators to quickly launch payment processing products into the Nigerian market. This privacy policy tells you about the personal information we collect and what we do with it on this site and how you can control the collection, correction, and/or deletion of such information. By using the Services offered by DojaPay, you’re acknowledging that you have read and understood this Privacy Policy.

The Information We Collect About You

Registration Information: When you register for our services, we collect identifiable information like your name, email, phone number, date of birth, bank details, username, and password.

Transaction Information: We collect details of your payments and requests. Payment data may also be shared with and processed by our third-party partners according to their policies.

Device Information: We collect data such as IP address, device type, browser, OS, and location. We may also analyze usage data from cookies for interest-based services.

Third-Party Information: If you refer or communicate with others via DojaPay, you confirm you have their consent. We may also collect data from integrated apps or services.

Contact/Support Information: We retain details of your interactions with our support or any other communication channels.

How We Use the Information We Collect

• To keep your account secure and prevent fraud or abuse.
• To deliver and improve our services.
• To comply with legal and regulatory requirements (e.g. AML/KYC).
• To provide marketing or promotional communications (with consent).
• To personalize your experience on our platform.

Information Made Public

We may share your data with affiliated partners or service providers as necessary. We may also disclose data to meet legal obligations, enforce policies, or prevent fraud or harm. However, we do not sell or publish your personal data without your permission.

Information Not Made Public

The following information is never shared publicly:

• Your full registration details
• Payment and password details
• IP address and phone number
• Date of birth and ID verification data
• Private profile information
• Support communications

Access to Your Information

You can request access to your personal data via compliance@dojapay.com. You may also request corrections or deletions of your data. We will honor such requests unless restricted by law.

Storage and Security of Personal Information

We take necessary steps to secure your data, including the use of firewalls, encryption, and access controls. While we prioritize security, the internet is not a guaranteed secure medium. Your data may be stored or processed overseas but still under our privacy obligations.

Privacy Inquiries

For any questions, concerns, or complaints about this policy, please contact us at:
Email: compliance@dojapay.com